It has been an exciting few weeks for us at Riverview Law as we gear up to the launch of our first Virtual Assistants. The technology that we are launching is the technology that we use and that is also used by many of our customers.
There are exciting times for the legal industry ahead. The advances in technology we are seeing on a regular basis are staggering. Tools that will help us be quicker and more efficient across the board are being launched at affordable prices with minimal set up time.
I can't wait for the next few of weeks, things are going to be fun!
At the British Legal Technology Forum last week, Karl Chapman stated: ‘I don’t care what law firms think. Now when it comes to customers, that’s a different story.’ In my view, this comment reveals the core focus and raison d’etre of KIM, Riverview Law’s virtual assistant and AI platform. It’s all about helping clients to help themselves. And monetising it effectively. Profitably. Inevitably, AI is going to transform the client experience. Ground-breaking technologies such as KIM and Neota are available round the clock, provide ease of access and a seamless user interface. They give instant answers at the clients’ fingertips, enabling ‘self-help’.